Superprof is a legitimate EdTech company with a Crunchbase profile and has been operating from Paris, France since August 2013. While the Superprof Trustpilot score is respectable 4.1 out of 5 (out of 1,550 reviews), negative reviews there and on other sites like Quora, Reviews.io and MouthShut accuse Superprof of being a “scam”. These complaints come mainly from students who were charged a subscription when they felt like they were signing up for a free lesson. In general, tutor reviews are more favorable (see Superprof Tutor Reviews below). One of the advantages for Superprof is that its tutors can arrange their own external funds to be paid by their students (thus avoiding the company`s 10% processing fee). Superprof job reviews on Indeed also give the company a similar rating of 4.4 out of 5. Superprof is one of the most popular teacher markets in the world with a presence in more than 40 countries. It connects students with tutors from various backgrounds and experiences (teachers, trainers, tutors, artists, etc.) for personal or online Superprof tutoring on more than 1,000 topics. Below is a video introduction by the company`s co-founder and CEO, Wilfried Granier: Superprof is essentially a teacher marketplace where tutors advertise their services to the company`s student base in exchange for a commission/processing fee for all payments made possible through the platform (or a regular fee in the case of premium members). Tutors have a lot of autonomy over how much they charge, when they work, what they teach and how they teach it, but the trade-off is fierce competition from competing tutors trying to attract the same students through their profile/ad, with no guarantee of bookings. Some online tutoring companies treat their tutors like any other physical business: they direct all the efforts, teach them what to do, how many hours to work, and even receive a portion of their tutors` salary as a commission to place students with them. It`s unclear how many other tutors actually use Superprof, as the company gives three different numbers on this page, ranging from “1 million” and “7 million” to “20 million.” The truth becomes even more confusing when the same page says that “over 35,000 students use our platform” (a fraction of the number of Superprof tutors), when there are “over 35,000 daily course requests”, which would require each of these students to apply every day (which seems unlikely).
Hi Andrew,We are terribly sorry if Superprof did not live up to your expectations this time. We do our best to put students in touch with tutors who can help them with learning needs and regret if we were unable to do so in your case. As Superprof tutors work independently, we cannot always guarantee their availability, but that is why we have the Student Pass subscription model. This allows you to contact as many tutors as you wish for a period of 30 days and will not be charged in full until your course request has been accepted. You can even try different tutors until you find the best solution for you, and if we can`t connect you to an available tutor, we can refund the initial subscription fee. We invite you to contact us via hey@superprof.com so that we can take a closer look at your case and help you as much as possible. Sincerely, you may be wondering what exactly Superprof does for its tutors? To find out exactly how it all works and what the subscription prices are for your area, read our full description of payments and fees on Superprof. This is one of the main benefits that Superprof offers to students.
You can learn Japanese from a Superprof living in Japan, study ancient Egyptian history with a historical Superprof in Egypt, and take haute cuisine classes with a Superprof chef in France. And all this without leaving the domestic field of study. Since Superprof offers you your first month for free – and if your curriculum allows it, you don`t have to feel pressure to quickly grab the first floating tutor on your screen. As soon as you get in touch, your subscription goes online. Superprof will deduct your monthly fee from the payment source you indicated at the beginning of your subscription. I don`t know what has changed in 2022, but my profile has finally started to attract potential students (after two years of inactivity). Superprof has a really nice, simple and clean interface and the ability to leave feedback for students is a nice feature that other platforms don`t offer. I highly recommend it to students and tutors looking to get started! It`s not uncommon for online education companies to make grandiose claims in their marketing that don`t stand up to cross-examination. However, it clearly shows that there are many more tutors on the platform than Superprof students, making it even harder to stand out and attract bookings. But don`t draw conclusions from this excerpt, find out what Superprof has to offer students. In short, what Superprof does for tutors is very different from the standard tutoring outfit.
Unlike most tutoring points, Superprof tutors are not employed by Superprof. Every tutor who creates a profile on our platform is in business for himself; Everything we offer is a way for tutors to promote their services. It is difficult for a company to distribute equal benefits for all facets of its business, but by offering tutors and students maximum flexibility in their decisions, Superprof manages to find this balance. It is contrary to our policies to offer incentives for exams. We also ensure that all reviews are published without moderation. Fortunately, they have nothing to do with what we do; this shows that Superprof does indeed provide a valuable service. These dislikes all revolve around students who don`t understand the nature of Superprof`s business model. In addition, Superprof publishes a blog that includes topics relevant to current educational trends, as well as current topics that may be related to the tutors` area of expertise. I love Superprof, it`s a platform for teachers and students to meet and share their knowledge. It is very well thought out, so there is a balance between what the student needs and what the teacher is looking for.
Anyone can write a Trustpilot review. People who write reviews can edit or delete them at any time, and they will appear as long as an account is active. Verification can help real people write reviews about real businesses. Hi Smita,Thank you for taking the time to share your feedback. I`m glad you`ve had a good experience with Superprof before, but I`m sorry we couldn`t help you find a tutor this time. We are doing our best to increase the number of tutors in the United States, especially for subjects suitable for face-to-face teaching, so we hope that in the near future we will be able to better serve your region. We hope to tell you more about this to see if we can find a solution that works for you. One of our account managers will contact you very soon. Sincerely, as a teacher market, it can be difficult to differentiate your profile/ad from a saturated crowd to secure student bookings. Superprof advises its tutors: Our business model allows tutors maximum flexibility; They can set their rates and decide for themselves how many hours they can work comfortably.
They can also choose their students; The Superprof platform does not interfere with the way Superprof tutors conduct their activities. I bought a package of five lessons with weekly lessons. However, it is extremely difficult to schedule the courses because the tutor no longer responds to my teaching requests. I asked Superprof for help, but Superprof says Superprof cannot refund it and I can get the partial refund after contacting the tutor. It seems that I have to wait a long time or forever because the reason for this refund request is that the guardian does not respond. I did this business on the Superprof business platform. It`s very ugly. If you want to pay on the Superprof website, you have to take the risk of losing your money, and Superprof would then say as if you had done the deal directly with the tutor.
It`s difficult for a company to offer equal benefits to all the parties it serves, but Superprof has managed to strike that balance. In addition to everything we offer Superprof tutors, students also enjoy significant benefits. * Premium Club isn`t a cheap option, costing $9 per month (or $69 for an annual subscription), but a Superprof Science and Math tutor reported that his income increased by $900 per month after testing the premium, although there are obviously no guarantees and there are many factors that influence bookings, such as the number of tutors offering the same subject with better qualifications and experiences.
